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Readers seek great books, not big publishers: Bibliocrunch CEO Miral Sattar

Indie authors can’t do it alone. Believe me, I’ve tried. What I’ve learned over the course of writing, self-publishing and marketing three novels is that it pays to get help.

Over the last year, I’ve featured several tech companies and indie book promotion websites that aim to put indie authors on a level playing field with the traditionally published. These include Reedsy, The Fussy Librarian, NoiseTrade and Story Cartel.

miral-sattar_headshot
Miral Sattar, Bibliocrunch CEO

Today I’d like to feature Bibliocrunch, a company that’s actually been in the indie publishing game since 2011. The service connects authors to freelancers for editing, marketing, graphic design and much more. The site also hosts book giveaways and provides useful advice about indie publishing. Check out my profile on Bibliocrunch as an example.

I spoke with founder and CEO Miral Sattar about what Bibliocrunch hopes to accomplish and where she sees the publishing industry headed. Miral leads a team of seven based in New York City.


Adam: What problem is Bibliocrunch trying to solve?

Miral: Giving authors access to tools resources to publish the best book possible. We have a vetted marketplace that connects authors and publishers with vetted publishing professionals. But we also have our LearnSelfPublishingFast.com series which is growing very popular.

Adam: Today’s authors can self-publish a book all by themselves if they want to. Why is it important that authors pay for freelance help, and how big of an investment does that need to be?

Miral: If someone is paying for your book, then you need to make sure that it is in the best state possible. You need an eye-catching cover, a well-edited book that’s error-free, and readable on all devices and formats.

The investment varies. You can publish a quality book on a budget or pay what a typical publisher would pay for one of their authors. I have written articles on both. It’s different for each book.

Read Miral's articles on this subject!
How to Self-Publish Your Book on a Budget
The Real Costs of Self-Publishing a Book

Adam: The publishing industry is in a state of flux right now. Where do you think it’s going, and how well will self-published authors fare against industry published authors?

Miral: I don’t think this is a relevant question. I think it’s more important that traditional publishers start offering more to their authors. Right now, 40% of the books on Amazon’s best-seller list are self-published. People usually don’t care whether a book is self-published. They want a great read. If they love the book, they will recommend it to their friends.

Adam: What was your background before starting this company, and what led you from there to here?

Miral: I’m an engineer and writer by background. I went to both graduate (NYU) and undergrad (Columbia) in the city. I had been working at TIME Magazine for several years, leading a lot of the editorial product development. I was also finishing up my Masters at NYU at the same time.

In 2011, I noticed that people were publishing books based on breaking news events and selling tons of books. The people who were publishing were not professionals, and they were doing it through Amazon. So I went back to the higher-ups at TIME and pitched my project: publish books based on breaking news events. We had the best writers from all over the world between TIME, Fortune, People, etc. But like any big corporation, they were slow to approve and execute.

I ended up leaving and starting my own company, Bibliocrunch, several months later. We launched as a tools platforms where authors and publishers could write and convert their books in the cloud. However, we kept getting requests from authors asking if our platform could convert PDF files into eBooks, or design covers. We referred so many people that we made a marketplace out of it.

Adam: How many customers do you have?

Miral: We have about 20,000 authors and 1,500 vetted freelancers who provide services to authors and publishers.

Adam: What is the most popular service authors seek freelance help with?

Miral: I’d say editing and then cover design.

Bibliocrunch offers a variety of paid VIP services to authors.
Bibliocrunch offers a variety of paid VIP services to authors.

Adam:  Do you typically get authors who are looking to self-publish, or are they polishing things up with the intention of querying a big publisher?

Miral: We get all types of authors, though the majority of our authors are self-published. We also have publishers who have hired freelancers because they don’t have the budgets to keep qualified folks in-house. Each author is different, so we tell them the first thing they should do is define their goals.

Adam: Do you have minimum qualifications for the freelancers? Must they have professional experience in the publishing industry?

Miral: Absolutely. We check to see if they already are a member of a pre-existing organization, their LinkedIn profiles, their testimonials,  works samples, and website.

Adam: Have you had any major success stories so far?

Miral: We’ve had a few authors hit the top 10 on Amazon. Most recently, Howard Kaplan, author of The Damascus Cover, bumped James Paterson and Patricia Cornwell one week.

publishingboxset
Bibliocrunch offers a free 4-book box set of books to help indie authors. Click the image for more details.

Adam: What do you believe is your competitive advantage to other companies offering similar services?

Miral: I think we’ll see the rise of marketplaces in 2016. Almost everyone has one now which is great! Blurb, Publishers Weekly, Publishers Lunch, just to name a few.

We have a VIP Service that guides authors through the self-publishing process with a real person on the phone. We also have our LearnSelfPublishingFast.com author training courses, which come with tools, templates, blog posts and guides. Our most popular course is our marketing intensive.

Adam: What’s coming next for Bibliocrunch? What can you tell me about any plans to further expand or enhance your services?

Miral: We’re expanding our LearnSelfPublishingFast.com series to include children’s books and also launching a few children’s book initiatives later this year.

Adam: Besides Bibliocrunch, what other innovative companies helping indie authors do you like?

Miral: I love Wattpad and BookBub and recommend both to all our authors. Wattpad is great if you’re good at social media and have a fantasy type novel. BookBub is a great way to kickstart sales if you get accepted.


Thanks so much to Miral Sattar for the Interview! Miral also contributed a new year’s prediction for my article on indie publishing in 2016! For more on innovative indie publishing companies, check out my interviews with ReedsyStory Cartel, NoiseTrade and The Fussy Librarian.

Want to be featured or suggest an innovative indie publishing company? Contact me.

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How indie authors can break through the noise with NoiseTrade

My biggest challenge as an indie author is getting the word out about my books. In a maelstrom of self-published authors, shouting louder than everyone else is just not a viable strategy–and at worst might very well annoy the audience I’m trying to win.

Lately, I’ve been looking into innovative book marketing companies who promise to help authors reach their audience more effectively than the author can do alone. After giving Story Cartel a go, I also decided to check out NoiseTrade.

My book on NoiseTrade
My book on NoiseTrade

NoiseTrade launched in 2008 as a music website, but expanded into eBooks in 2014. It’s a place for authors and musicians to give away their latest work to hungry readers and music lovers. While NoiseTrade consumers pay nothing to download, they are required to give their email address and postal code, and provide their consent to be added to the author or musician’s e-mail list. Downloaders can decide later to tip the author.

It costs nothing to post a book on NoiseTrade. However, authors can pay $50 to $500 extra to receive promotion in NoiseTrade’s Wednesday newsletter, or $500 to $1000 for a feature in NoiseTrade’s Saturday newsletter, which usually includes an interview.

NoiseTrade counts eight people on its core team. Staff work remotely from Minneapolis, Nashville, Chicago and Atlanta.

Amanda Michelle Moon, head of NoiseTrade Books, told me that she is optimistic about indie publishing. She also gave a few tips about how to have a successful launch on NoiseTrade.

Amanda Moon is the head of NoiseTrade Books and creative coordinator.
Amanda Moon is the head of NoiseTrade Books and creative coordinator.

Q. The publishing industry is in a state of flux right now. Where do you think it’s going, and how well will self-published authors fare against industry published authors?

Amanda: My background (and degree) are both in Music Business. I’ve published two books, and the music experience has helped with the process greatly. Publishing has, and (I believe) will, continue to follow the music industry trajectory. The huge signing bonuses have already gone away, publishers are getting stingy about where they are spending money. It’s going to continue to get harder and harder to get that elusive Big 5 contract.

However, self-published authors have huge opportunities. By getting smart about the business side of publishing, they have the potential to make much more money than most ever would with a publisher. Having to do everything “yourself” is impossible, though, so I am much more an advocate of people thinking of themselves as “Indie” rather than “self” published. “Indie” is independent of a major publisher, but not alone. Very few people can actually do it alone.

Q. How can self-published authors match the marketing budgets of the big publishers?

Amanda: They can’t, and they don’t need to. A lot of publishers work through a formula for each book: Galleys on NetGalley, giveaway on Goodreads, ad in Name Your Large Publication. They can’t look at each book individually and make the strategic decisions that are right for that particular book, they don’t have time. It’s a shotgun approach. A self-published or indie author can take the time to really get to know their readers and target their marketing dollars in more effective ways. Just because a New York Times ad worked for Stephen King doesn’t mean it will work for your horror story.

Q. Could you provide a brief history of NoiseTrade, including when it expanded from music into books?

Amanda: In 2006 one of our founders, singer/songwriter Derek Webb gave away one of his albums for free online, asking in return for a little information (name, email address, and postal code). In three month’s time he gave away over 80,000 full downloads of his album and collected valuable information for as many new fans. As a direct result, Derek saw many sold out shows, increased merchandise and album sales, including a curious spike in sales of the very album that was given for free.

It was the massive success of this experiment that inspired Webb, with the help of a few trusted friends, to start NoiseTrade. Since its launch in 2008, NoiseTrade has seen incredible growth as a marketing and distribution platform for music. Books was added in early 2014. It was an idea that had been kicking around for a while–a few of the founders had ties in the book world, and the similarities between the recording and publishing industries are undeniable.

Q. How many book downloads do you get per month compared to music album downloads? How many musicians and how many authors have posted their work on the site?

Amanda: Music has about 10 times the downloads as books. There are over 20,000 musicians that have used the site in the last seven years, and almost 2,000 authors in the last 18 months.

Q. For an author looking to add their book to NoiseTrade, what tips do you have to maximize the success of a launch?

Amanda: Promote it! So many people put books on our site and don’t do any promotion around them— that has about the same success as putting a book on Amazon and then never pointing people to it. There is a ton of noise, you have to let people know what you have out there. We offer a few tools to help, including a widget that can be embedded on web pages, and a weekly, curated newsletter of paid content.

My NoiseTrade widget for We, The Watched:

Q. What do you tell authors who are worried that putting a book up for free on NoiseTrade might hurt their sales on other channels?

Amanda: Josh Garrels, an independent artist, recently released his new album with us the same day as it dropped at all the major retailers. When factoring in the tips he received, the amount of money he lost was negligible, and he added tens of thousands of new fans to his email list. These are the people who are going to support his subsequent albums, his shows, everything else he’s doing.

Authors have the same opportunity to create dedicated fans as musicians do, but they need to weigh the short-term loss against the long-term gain. We see a lot of authors put excerpts of their books on the site and see minimal engagement and high unsubscribes. It’s because they’re not offering anything other than what someone could find on iBooks or Amazon already, without having to give up their email address. The transaction has to be beneficial for both the author and the reader for it to work.

Q. When someone downloads a book, are they opting in to receive emails from the author?

Amanda:  Yes. When a fan, either music or books, submits their email address to us to download something, they are agreeing to receiving emails from us (our weekly features) and any author/artist whose work they download. We do not share or sell email addresses beyond with the content creators.

Q. Besides NoiseTrade, what other innovative companies are helping self-published authors right now?

Amanda: I’m a huge fan of the model created by InkShares. It’s crowd-funding, but one person can’t spend a bunch of money to get the book through. The crowd really does need to support the project.

WiseInk also has a really great business model. As an author, what I really want is the “Manager” from the music industry: the partner with the experience to help make decisions, coordinate all of the other moving parts, and really help think strategically and long-term for both the particular project, but also for the artist’s career. WiseInk is more of a partner than a traditional publisher, and I love what they’re doing.

Q. What’s coming next for NoiseTrade? What can you tell me about any plans to further expand or enhance your services for authors?

On the immediate horizon are some updates to our weekly emails. We’re adding descriptions to all our books, not just our main features. We’re also launching a book club, where readers are going to have access to ask authors questions on social media. We’re actively working to bring in more genres, and also new readers, and continuing to create a community on the site.

Thanks to Amanda Michelle Moon for the interview. Please also check out my interview with Story Cartel’s Joe Bunting on how authors can get more customer reviews.

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It’s a myth that New York publishers will market your book better, says Guy Kawasaki

Guy Kawasaki talks to media in Sydney. Credit: Canva
Guy Kawasaki talks to media in Sydney. Credit: Canva

I’ve always been envious of traditionally published authors.

I am the self-published author of two dystopian novels and I know there are advantages to my way, including greater control over the final product and more revenue per sale… but marketing is not easy and it’s certainly not cheap.

So, while self-publishing is going OK for me, there’s always been a voice in the back of my head saying, “This would be so much easier with a New York publisher!”

I have to admit I was a bit surprised when Guy Kawasaki said that’s all a myth.

Guy, the former chief evangelist of Apple, is the author of 12 books and recently self-published one all about this topic called APE: Author, Publisher, Entrepreneur. At a recent media breakfast in Sydney, he said self-publishers can find just as much success as authors with New York publishers–if not more.

“The publishing industry is a very interesting place because it used to be an oligopoly where a few dozen firms in New York controlled the whole world. That is no longer true because of self-publishing and Amazon.”

It can take a year to release a book under the traditional publishing model, he said. “As a self-publisher, from the time manuscript is done–which I can determine–8 hours later it’s for sale on Kindle.”

That all sounded good, but I couldn’t help but feel that Guy might be forgetting that getting initial sales depends on marketing. Maybe Guy is famous enough to sell his own book to thousands of people, but what about the rest of us? I had to ask, wouldn’t a relatively unknown author still get better marketing from a big New York firm?

Guy said no.

“The fact is that they only do those kind of things if you are Hillary Clinton or you’re David Beckham. They don’t do it for the other 10,000 authors every year because frankly they can’t call the New York Times 10,000 times every year.”

In many cases, even traditionally published authors end up doing their own marketing, he said.

“The irony is, if you are lucky enough to garner interest from a New York publisher, one of the first questions they are going to ask you is, ‘What’s your marketing platform?’ Which is kind of ass-backwards because the reason why you’re going to them is for their marketing platform.”

If the publisher actually took care of marketing, Guy said the 90-10 revenue split between publisher and author might make sense. But if that’s not going to happen, it makes little sense for the author to give up 90% of the sales, he said.

With self-publishing through Amazon, the author keeps 70% of each sale. “That’s five times better than what you would get from a publisher,” he said.

The good news, he said, is that self-published authors today have a free marketing platform to get the word out to their audience: social media.

“I’m not saying everyone is guaranteed a bestseller, but at least everybody has a shot and you’re not at the whim of someone in New York.”

Adam Bender is the self-published author of two dystopian novels about surveillance: We, The Watched and Divided We Fall.

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Adam Bender | adambenderwrites.com | watchadam.blog